My neck pain was unbearable. I couldn't even go to work because sitting up hurt. It radiated down between my shoulder blades. If you want to email me, feel free. I have an account here and will be happy to let you know the details of the exercises I did in Physical Therapy. Light massage of the muscles helps me as well. At home, a moist heating pad can help a little.
I am still slightly stiff, but more like I've been sitting at a computer too long or am stressed out kind of neck ache and not like if you touch me, I might hit you back type pain.